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Congratulations to the following O'Steen Volkswagen Team Members for achieved membership into an elite group of performers within the Volkswagen brand in 2013!

These awards recognize their dedication to the O'Steen VW Dealership and proclaim to customers and colleagues that are our Top Performers.

Volkswagen Generation Best Award Recipients:



Mike Frickenstein

General Sales Manager

Repeat Recipient

David Schomp

Sales Manager

Repeat Recipient

Brian Blanchard

Sales Consultant

New Award Recipient

Allen Brinkley

Sales Consultant

New Award Recipient

James Dryden

Sales Consultant

New Award Recipient

Neal Hodges

Sales Consultant

New Award Recipient

Thomas Little

Sales Consultant

New Award Recipient

Harry Nesbitt

Sales & Service Consultant

New Award Recipient

York Mauritz

Finance Director

Repeat Recipient

Chip O'Steen

Business Manager

Repeat Recipient

Didier Scheffer

Service Director

Repeat Recipient

David Reynard

Parts Manager

Repeat Recipient

John Kinley

Service Consultant

New Award Recipient

Phillip Pierce

Service Consultant

Repeat Recipient

Michael Sciandra

Service Consultant

Repeat Recipient

Scott Clemons

Shop Foreman

New Award Recipient

Joel Ferrell

Service Technician

New Award Recipient

Stephen Kern

Service Technician

New Award Recipient

Jorge Osti

Service Technician

New Award Recipient

Miralem Palislamovic

Service Technician

New Award Recipient

Steven Quinones

Service Technician

New Award Recipient

Gavindra Singh

Service Technician

New Award Recipient

Mark Proefrock

Warranty Administrator

New Award Recipient

O’Steen Volkswagen is part of an elite group of Volkswagen dealerships that excel in all customer service standards, noted as an industry leader in customer satisfaction.  This coveted recognition has been awarded to only 30 Volkswagen dealers out of 656 in the country.

Members of the elite Customer First Club are selected by Volkswagen customers through a Customer Experience Survey.  According to the feedback from customers, the 30 dealers excelled in all aspects of the customer experience, including new car, pre-owned and service.  

 “Being awarded the 2013 Customer First Club award for a second year in a row, as well as being recognized as one of the best Volkswagen dealerships in the country out of over 600 dealerships is such a great honor”, states Mr. Tom O’Steen, co-owner.    “This award represents the 100% commitment by all the members of the O’Steen Volkswagen team to delivering industry-leading customer service.  This award is determined by our customers and the level of satisfaction they receive at the dealership.  We are very grateful that our customers appreciate the high-level of service we provide at O’Steen Volkswagen.”

“We look forward to honoring and awarding our hard-working employees and their families this spring at an appreciation event.  It’s always a special and rewarding time to be able to gather and celebrate the hard work of everyone”, states Mr. Bill Olive, General Manager.