Loaner Policy

Loaner Vehicles at O'Steen Volkswagen

O'Steen Volkswagen of Jacksonville values your business and wants you to always have the best possible experience.  That's why we're kindly requesting our customers' cooperation in following these basic courtesy loaner policies.

Any O'Steen VW service customer that has an appointment requiring 4 or more hours of service or an overnight stay.

We offer alternate transportation: 
  •     Shuttle rides to and from any area within Jacksonville 
  •     Rental cars from our vendors at reduced rates

Please call in advance of your arrival to make an appointment of your courtesy loaner.

Thank you for your continued patronage and for abiding by the policies that make it possible to provide this service to you.

*Please understand that our loaner car program is a dealer program offered by and at the expense of O'Steen VW. The terms of the Loaner Car Policy are subject to change without notice. See dealer for complete details.

Get in Touch

  • Service: 904-322-5100
  • Monday7:00AM-6:30PM
  • Tuesday7:00AM-6:30PM
  • Wednesday7:00AM-6:30PM
  • Thursday7:00AM-6:30PM
  • Friday7:00AM-6:30PM
  • Saturday8:00AM - 5:00PM
  • SundayClosed
  1. O'Steen Volkswagen

    11401 Philips Highway
    Jacksonville, FL 32256

    • Sales: 904-322-5100
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