Average Score (531 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

531 Ratings

4.8 Average

Models
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  • Ela W.10-01-2025

    TYPE:ServiceMODEL:JettaYEAR:2025

  • Antionette L.10-01-2025

    TYPE:ServiceMODEL:BeetleYEAR:2019

  • Vanessa P.09-30-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

    The service, as always was great.

  • Juan A.09-30-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

    Great customer service!

  • Shawnteka A.09-30-2025

    TYPE:SalesMODEL:JettaYEAR:2025

  • Frank Arthur F.09-30-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

    That we’re informative on time and professional.

  • Sabrina B.09-30-2025

    TYPE:ServiceMODEL:JettaYEAR:2023

    It would be nice if you let the customer know what the cost for the service when the appointment is made. Other than that, Great service. Thanks for the car wash, but was mot dried, so spots were left on the windows.

  • Brittany S.09-30-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

  • Joe H.09-29-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022

    Albert was extremely friendly and helpful. He communicated everything well through the whole process.

  • Brianna D.09-29-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    Al was wonderful! Got me scheduled quickly, explained everything to me in a way that was easy for me to understand. Was a pleasure to work with!