TYPE:ServiceMODEL:TiguanYEAR:2019
Always friendly, professional service.
Average Score (531 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:AtlasYEAR:2023
Greta experience. Chris was great.
TYPE:ServiceMODEL:ArteonYEAR:2023
Osteen Volkswagen as always took care of me great service
TYPE:ServiceMODEL:TiguanYEAR:2023
Very helpful and professional
TYPE:ServiceMODEL:AtlasYEAR:2018
I started on arrival that I did not need an oil change during the inspection because I had only just had my oil changed. But they did the oil change anyway and charged me for it. That was frustrating, but otherwise great service, I appreciate the care taken off my vehicle and the genuine feedback from the service team.
TYPE:ServiceMODEL:AtlasYEAR:2022
The associate I worked with was nice, I didn't have any issues there. What bothered me was that I scheduled an oil change 4 weeks in advance and dropped my car off in the morning. I did not get my car back until 10:42 am the next day. I scheduled an oil change and did not know it was going to include an annual inspection. Of course I was glad to know it was going to be completed at the same time. I had no idea my car would be gone for 24 hours for an oil change. It was very inconvenient for two working parents and a family of 5 logistically. Going forward, I will not go to the dealership for an oil change when I can get it done in 15 minutes elsewhere.
TYPE:ServiceMODEL:JettaYEAR:2023
TYPE:SalesMODEL:ID.4YEAR:2025
TYPE:ServiceMODEL:PassatYEAR:2019
It was time for my service, but before I made my appointment I noticed a problem with my sensor display. Al Miller was very helpful
TYPE:SalesMODEL:AtlasYEAR:2025