11401 Philips Hwy
Jacksonville, FL 32256
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:TiguanYEAR:2023
The service department at O'Steen has always been very efficient, and all of the staff are so helpful and courteous. I don't mind waiting in their facility as they have a comfortable waiting area. My car was ready in less time than they estimated, so overall, my experience was great!
TYPE:ServiceMODEL:AtlasYEAR:2023
Scheduling was easy. Service was quick and great service was provided.
TYPE:ServiceMODEL:TaosYEAR:2025
TYPE:ServiceMODEL:AtlasYEAR:2025
TYPE:ServiceMODEL:AtlasYEAR:2024
Albert was very helpful
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023
Customer service was great!
TYPE:ServiceMODEL:TiguanYEAR:2019
Customer service was amazing, everyone was friendly communication was amazing
TYPE:ServiceMODEL:PassatYEAR:2019
AL gave us great service and so professional.
TYPE:ServiceMODEL:AtlasYEAR:2019
Great attitude, a lot of help.
TYPE:ServiceMODEL:TaosYEAR:2023
Quick service. Nice agent. Nice waiting room.