Average Score (531 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

531 Ratings

4.8 Average

Models
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  • Coda L.05-01-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    No Improvement!

  • Margaret D.04-29-2025

    TYPE:ServiceMODEL:ArteonYEAR:2023

    Chris did a wonderful job as my new service guy I appreciate you

  • Riza M.04-29-2025

    TYPE:ServiceMODEL:ID.4YEAR:2021

    Friendly environment. On time

  • Jeff C.04-29-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020

    Prompt service

  • Gerald H.04-29-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Tammy M.04-29-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

  • Kenneth S.04-29-2025

    TYPE:ServiceMODEL:ID.4YEAR:2021

  • Michael D.04-28-2025

    TYPE:ServiceMODEL:ID.4YEAR:2021

    I've been a customer for about 10 years. The staff is familiar with me and my latest car, an Id.4. If an issue does come up, they do their best to fix it quickly.

  • Gregory K.04-28-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    Al was very helpful throughout the entire process with having our VW Tiguan serviced. He helped set up the transportation shuttle to the mall but most importantly explained very clearly the service that was being completed on our vehicle.

  • Danielle F.04-28-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Friendly, informative and fast service.