Average Score (531 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

531 Ratings

4.8 Average

Models
Types of Survey
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  • Shari W.09-15-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

  • Maria M.09-15-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

  • Donna C.09-14-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018

  • Patricia H.09-13-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Efficient professional easy if appointment

  • Terri A.09-13-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020

  • Lawrence M.09-10-2025

    TYPE:ServiceMODEL:JettaYEAR:2025

    Service was performed and outcome was as expected.

  • Penni N.09-10-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    I was greeted right away. The Service Department kept me informed and everything was done. They even offered a lyft driver since they couldn't get to pick me up. Love mycar and the great customer service I get everytime I'm there.

  • Terri L.09-10-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

  • Brett B.09-07-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Very friendly and supportive staff. My car was completed on time and there were no issues.

  • Jeffrey S.09-06-2025

    TYPE:SalesMODEL:TiguanYEAR:2025