Average Score (531 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

531 Ratings

4.8 Average

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  • Henry H.11-15-2024

    TYPE:ServiceMODEL:TiguanYEAR:2024

    it's a pleasure working with Justin

  • Ward D.11-14-2024

    TYPE:ServiceMODEL:JettaYEAR:2019

  • James S.11-13-2024

    TYPE:ServiceMODEL:JettaYEAR:2019

    Always courteous responsive service. Wait time for the service is acceptable and the service is always very thorough. Chris the service advisor did a great job getting me scheduled so I could leave town with the car knowing that it would run well.

  • Suzie D.11-13-2024

    TYPE:ServiceMODEL:TiguanYEAR:2020

    Justin my service advisor always is very helpful and was able to get my car seen and fixed the same day. He is the best.

  • Raychel R.11-12-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022

    Quick service and courteous staff

  • Carrie H.11-11-2024

    TYPE:ServiceMODEL:TiguanYEAR:2021

    I just tried to share my experience experience and give my feedback. They asked if they could share it. I said yes, and then it was not found.

  • Peter S.11-11-2024

    TYPE:ServiceMODEL:PassatYEAR:2018

    Excellent service. Great communication.

  • Mike B.11-11-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

    Excellent service

  • Carlos R.11-11-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

    Amazing Customer service! One more time Chris Ribecky made the difference. The was really helpful and courteous. I will come back for sure. Osteen Volkswagen rocks!

  • Karl J.11-11-2024

    TYPE:ServiceMODEL:TaosYEAR:2023