TYPE:ServiceMODEL:TiguanYEAR:2019
AL was extremely helpful and friendly!
Average Score (531 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:AtlasYEAR:2018
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024
The service rep did what needed to be to be done to help resolve my issues. They also provided a loaner vehicle upon my request.
TYPE:ServiceMODEL:AtlasYEAR:2021
Albert Miller was very professional. And although the service on our vehicle required several days to repair, he made sure we were accommodated with a loaner vehicle.
TYPE:ServiceMODEL:JettaYEAR:2019
Customer service is always top notch at O'Steen Volkswagen. I was able to schedule an appointment for my two VW Jetta's to be serviced on the same day, and was assigned to the same Service Advisor, Al Miller, who always goes above and beyond with his level of customer service.
TYPE:ServiceMODEL:JettaYEAR:2018
Stellar customer service at O'Steen Volkswagen as usual. I never receive anything less than five star service from their employees!
TYPE:ServiceMODEL:JettaYEAR:2023
TYPE:ServiceMODEL:JettaYEAR:2019
You claimed my tire needed to be replaced due to age before discovering you just replaced the time 2 months ago.
TYPE:ServiceMODEL:TaosYEAR:2023
Simple Oil Change. Car was washed before I left. Very Good service.
TYPE:ServiceMODEL:AtlasYEAR:2023
The person I dealt with was extremely responsive and personable