Average Score (531 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

531 Ratings

4.8 Average

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  • Michael A.08-27-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    The team was fantastic to work with. I really appreciate the help from Stephen, Kelvin, and Jacob. I would recommend your dealership and love the car!

  • Anatolii T.08-27-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020

  • Edward B.08-26-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018

    Once again, everything was completed on time and did not have to return even though my vehicle needed a major repair.

  • Byron S.08-26-2025

    TYPE:ServiceMODEL:PassatYEAR:2021

    I am 74 and Al in the service department took great care of me helping me get my secondary warrantee coverage taken care of. He is a 10 out of 10.

  • Bari F.08-25-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    First scheduled maintenance and it was done within the hour while I waited.

  • Lyndon L.08-25-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

  • Dhaval S.08-24-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

  • William C.08-24-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    Our car had a water pump issue which was fixed. We received our car back and the next week the same light came on and the car over heated. My teenage daughter was on the side of I75. When the hood was opened the cap to the coolant was not on but was in the hood on a ledge. Coolant splashed out on the hoses and was emptied. When calling the VW roadside assistance. We were told they could not help us with the coolant as it was under warranty. Even though all the work the was done was under warranty.

  • Jaime M.08-24-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

    Very pleasent service visit. From the advisor reception, his advise and professionalism. It is always entertaining to walk around the floor and see the new models.

  • John P.08-23-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    Superb. Fast expert satisfied again.