Average Score (531 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

531 Ratings

4.8 Average

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  • Michael M.08-22-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2020

    got an alignment and they fixed it twice and then after told me it was due to my tire wear it’s not driving straight Osteen is Garbage

  • Robert T.08-21-2025

    TYPE:ServiceMODEL:PassatYEAR:2020

    I purchased a new key fob and found the ignition cover on the steering column wasn't reinstalled when I got home. The cover was found in my cup holder but I was able to snap it back in place.

  • Sarah W.08-20-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

    Everyone ar this dealership was friendly, helpful and professional. This was a great experience. Easy from start to finish. Scott was a fantastic salesman!

  • Padraig M.08-20-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

  • Ian L.08-19-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    My rating is 5 star ⭐️ and my score is 10 out 10 for Christopher going above and beyond to get my 2023 ID4 service in a timely manner I will be very happy to say it is the best service ever thank you for allowing me to also recognize parts cashier and the entire team thank you

  • Laura T.08-18-2025

    TYPE:ServiceMODEL:JettaYEAR:2025

    No issues. Communicated quickly what was needed.

  • Robert W.08-18-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2025

    Caitlin kept us so well informed about the process, the progress and out the outcome of our service appointment.

  • Charles B.08-18-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • James G.08-17-2025

    TYPE:ServiceMODEL:PassatYEAR:2018

    Chris continues to take good of me and my four Volkswagens!

  • Reuben L.08-15-2025

    TYPE:ServiceMODEL:PassatYEAR:2022

    Quick service and comfortable waiting room